Privacy Policy

Last Updated: June 17, 2026

Introduction

This Privacy Policy explains how cascade-lark collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and ensuring transparency in our data handling practices.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact details (email address)
  • Financial information relevant to the services you request
  • Communication records and correspondence
  • Service preferences and selections

Technical Information

We automatically collect certain technical information when you visit our website:

  • Browser type and version
  • Operating system
  • IP address
  • Page views and navigation patterns
  • Cookie data (with your consent)

How We Use Your Information

We use your personal information for the following purposes:

  • Providing and delivering the financial services you request
  • Communicating with you about our services
  • Responding to your inquiries and support requests
  • Improving our website and services
  • Complying with legal and regulatory obligations
  • Protecting against fraudulent or unauthorized activity

Legal Basis for Processing

We process your personal information based on:

  • Your consent when you submit information through our forms
  • Contractual necessity to provide services you request
  • Legitimate business interests in improving our services
  • Legal obligations under Australian law

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our website and business (under strict confidentiality agreements)
  • When required by law or in response to valid legal requests
  • To protect our rights, property, or safety, or that of our clients
  • With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure server infrastructure
  • Encrypted data transmission
  • Access controls and authentication
  • Regular security assessments

While we strive to protect your personal information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Under Australian privacy law, you have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information in certain circumstances
  • Objection: Object to certain processing of your information
  • Withdrawal of consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information is primarily stored and processed in Australia. If we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

cascade-lark
Level 12, 125 St Georges Terrace
Perth WA 6000
Australia
Email: [email protected]

Complaints

If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).